Steps to Order
The steps below outline our ordering process for our specialty products: vehicle graphics, interior decor, banners, signage, direct mail, graphic design and branding. For everyday printing, you can stop by our location, give us a call, or email your request.
Initial Consultation
Contact us via phone, email, or our contact form. Tell us about your project, requirements, and timeline. We’ll discuss your needs and answer any questions you have.
- Discuss project scope and goals
- Review material options
- Establish timeline expectations
- Answer technical questions
Quote & Proposal
We’ll prepare a detailed quote based on your specifications. This includes pricing, timeline, and project details. No hidden fees or surprises.
- Discuss project scope and goals
- Review material options
- Establish timeline expectations
- Answer technical questions
Design & Approval
Our design team creates your artwork or refines your existing files. You’ll receive proofs for review and approval before production begins.
- Professional design services
- Digital proof for approval
- Revision rounds included
- File preparation for production
Production
Once approved, your project moves into production. We use premium materials and state-of-the-art equipment to ensure the highest quality results.
- High-quality printing
- Premium materials
- Quality control checks
- Progress updates
Delivery or Pickup
Your completed project is ready! Choose local pickup or delivery. We ensure your products arrive in perfect condition.
- Local delivery available
- Pickup options
- Careful packaging
- Final inspection
Installation (If Applicable)
For products requiring installation, our professional team ensures perfect placement and finish. We handle everything from vehicle wraps to wall murals.
- Expert installation team
- Minimal disruption
- Quality guarantee
- Post-installation support
FAQs
What file formats do you accept for printing?
We accept most common file formats, including PDF, AI, EPS, PSD, JPG, and PNG. Print-ready PDFs are preferred for the best results. If you’re unsure whether your file will work, feel free to send it to us and we’ll review it before production.
Do you offer help if my artwork isn’t print-ready?
Yes. Our graphic design team can help prepare or adjust your artwork to ensure it prints correctly. This may include resizing, adjusting colors, or setting proper bleed and margins. Design or file setup fees may apply depending on the project.
What resolution should my images be for the best print quality?
For most printed products, images should be at least 300 DPI at final print size. Lower-resolution images may appear blurry or pixelated when printed. If you’re not sure about your image quality, we can check it for you.
Do you provide proofs before printing?
Yes. We provide digital proofs for approval before printing begins. Proofs allow you to review layout, text, colors, and overall appearance. Printing will not begin until the proof is approved.
How long does the printing process take once my order is approved?
Turnaround time varies depending on the type of project, materials, and quantity. Standard printing projects typically take a few business days after proof approval, while larger or specialty projects may take longer. We’ll provide an estimated timeline when your order is placed.
Can you match my brand colors or Pantone colors?
We do our best to match brand and Pantone colors whenever possible. While exact color matching can vary based on materials and printing methods, we use calibrated equipment and professional processes to achieve consistent, high-quality results.
What materials or substrates can I choose from?
We offer a wide range of materials, including vinyl, paper stocks, rigid boards, fabrics, and specialty substrates. Available options depend on the product being printed. Our team can recommend the best material based on your project and intended use.
Is there a minimum order quantity for printing projects?
Minimum quantities vary by product and printing method. Some items can be printed in small quantities, while others require a minimum run. Contact us with your project details and we’ll let you know the available options.
How do you ensure color accuracy between screen and print?
Because screens display colors differently than printed materials, exact color matches can vary. We use industry-standard color management practices and calibrated printers to produce accurate, consistent results. Reviewing a proof is the best way to confirm expectations before printing.
What happens if I’m not satisfied with the quality of my order?
Your satisfaction is important to us. If there’s an issue with the quality of your order, please contact us as soon as possible so we can review the details. If the issue is due to a printing or production error on our part, we’ll work with you to correct it — which may include a reprint or other appropriate solution. We stand behind our work and are committed to delivering high-quality printed products.